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UK: Citizens Advice Bureau report: Uncivil Recovery: Major retailers’ use of threatened civil recovery against those accused of shoplifting or employee theft

01 December 2010

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UK: Citizens Advice Bureau report: Uncivil Recovery: Major retailers’ use of threatened civil recovery against those accused of shoplifting or employee theft (link):

"the practice of threatened civil recovery, as described in this report, is not only unfair (and arguably illegitimate), but provides no panacea for the (undoubtedly substantial) cost of retail crime... Indeed, the principal beneficiaries of the practice would appear to be the civil recovery agents, who collectively profit by millions of pounds and have no obvious interest in seeing the reduction in retail crime sought by public policy."

See: Original CAB report: Unreasonable demands? Threatened civil recovery against those accused of shoplifting or employee theft (link) and see also Statewatch Analysis: UK: "Speculative invoicing" schemes target internet file-sharers and individuals accused of minor retail crime, by Max Rowlands (link): "Law firms are threatening innocent people with civil court action unless they make large compensatory payments for their alleged wrong-doings. Scared, intimidated and unsure of the law, some are choosing to pay up."

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